At Access Hardware Group, we empower our team members throughout their career, providing autonomy, flexibility (including work from home options where possible), targeted training and development, and ongoing career opportunities. With a national footprint, we have multiple locations across Australia, and we are able to offer interesting and evolving career paths for our team members.
We value the future of our business, and our people are our future. We have a fantastic workplace culture that embraces teamwork and diversity, and we offer a range of attractive employee benefits. We go above and beyond for our apprentices in order to see them succeed. If you are looking to complete a trade and want to get paid well, have a fully funded apprenticeship (flights, accommodation, and TAFE fees if applicable), learn from experienced tradespeople, all whilst performing a wide variety of interesting work, then Access Hardware Group has you covered!
If you’re looking for a place to work where you can be amongst experienced, diverse, and inclusive co-workers who want to see you succeed, then Access Hardware Group might be the place for you.
Our history
In 1975, Maurice and Penny Lowndes established Access Hardware in North Melbourne, Victoria with only four employees. Now under the guidance of the second generation of the Lowndes family, the Access Hardware Group employs over 250 team members with a fleet of on-road locksmith vehicles and branches nationwide.
We service trade sales and project sales in commercial, residential, government or industrial. Our team members are industry trained professionals who have developed strong relationships with the manufacturers of some of the world’s most recognisable brands. Access Hardware Group making architectural hardware and security solutions easy for customers.
Where we are today
Access Hardware Group operates nation-wide, with branches in all States and Territories excluding Perth.
Melbourne
Brisbane
Sydney
Adelaide
Gold Coast
Darwin
Hobart
Launceston
Our seven principles
These 7 Principles were developed by our own employees to sum up and guide how we work every day. Access Hardware Group has an internal workplace culture committee, made up of team members from each branch and department, who work with our People & Culture team to ensure an ongoing commitment to our culture.
Look After Each Other
Be Accountable
Be Open to New Ideas
Do the Right Thing
Be Honest
Help Each Other
Be a Leader
Why work with us?
As a proudly family-owned and operated national business, we have the size and stability to offer job security and development, as well as a focus on providing a great employee experience and culture. At Access Hardware Group, we genuinely care about our team members and provide a fully funded Employee Assistance Program which provides all employees and their immediate family members with access to a free counselling, health, and wellbeing service — the ‘EAP’. There is also an organisation-wide incentive scheme, and a range of other specific benefits – from Birthday Leave to Paid Parental Leave!
What our people have to say
"People care about getting a good result, they care about each other and that’s something I really respect about working at AHG."
Stuart – National Operations Manager
"I made it to my current position by being promoted to it over the years that I have worked here. The opportunity to achieve big goals means it can feel great when it happens."
Chris – Sales Representative, Adelaide
"Being able to teach new staff members is a highlight of my job and that’s because I like to help people. I like to have a positive influence on people and their jobs and working at AHG allows me to do that. It also allows me to learn new processes myself."
Michael – Operations Manager, Launceston
"I moved to the company as it presented an opportunity to work on larger projects and progress my career and this was something that I was looking for. The size and setup of Access Hardware meant I was able to focus on business development and providing solutions for the customer."
Mel – Business Development Manager, Melbourne
"My favourite part about working at AHG is the role diversity. I get to move between a desk and a warehouse, whilst simultaneously managing a fantastic team. Not only that, my team is autonomous; we are allowed to operate virtually on our own and yet when we engage with our leadership, they listen and also sometimes take us to lunch! One of the most important factors is that I feel recognised and this helps me to enjoy my job."
Jemma – Distribution Manager, Melbourne
"After being with the company for 13 years, one of my favourite parts is the banter. Both with the customers and with each other. Relationships are good and I feel genuinely heard by my wider team and feel valued."
Paula – Project Administrator, Melbourne
"I chose to be an apprentice because it’s hands on but not as physical as a motor mechanic (which is what I was doing before this). I love working with my team at AHG because we tend to know each other’s strengths and weaknesses and make up for those short falls. I appreciate that team work is paramount and that we rely on each other."
Keyarna – Apprentice Locksmith, Hobart
"My role enables me to work with a range of other roles, which I love, from apprentices to other national roles. I am glad that AHG allows my role to be one that makes people’s jobs better and not harder because of what I do. It’s brilliant that the company I work for adds value to society by being able to assist it in locksmithing. I enjoy that."
Mike – National Security Solutions Service Manager
"I have been working with the company since the early 1980’s. The quality of the company’s in house training by mentors, for me, has been better than any external training I have received."
Paul – Estimating Team Leader, Melbourne
"What I love about my role is being able to help people by solving their problems and we are all about selling solutions and making it easy for our customers. The Access Hardware security solutions community is welcoming and makes me feel like I am a part of something. This enables me to gain knowledge via others experience and also makes room for me to share mine."
Mel – Business Development Manager, Melbourne
"I am often left to my own devices when it comes to organising my time and delivering on projects. I appreciate this greatly. But it’s not like my superiors don’t notice! I know that what I am doing does not go unnoticed which means a lot."
Chris – Sales Representative, Adelaide
"When I first began with Access Hardware, I had the opportunity to work around the nation, including Darwin, and to help people by sharing my knowledge. My role enables me to have influence nationally and this means I can instigate positive change nationally. This is a great opportunity that I get to perform with a great team who are all customer focused, they row the boat together and take ownership in their desire to grow the business."
Stuart – National Operations Manager
"The most impressive part of working at AHG is seeing how leadership focuses heavily on caring for people and I love that I am empowered to have an influence in that."
Michael – Operations Manager, Launceston
"Everyone shares the load and the culture we have is one of gelling together. My work arrangements can be fairly flexible, especially with working from home and this is a great help. Most of all I return each day because of the loyalty that’s shown to me and the loyalty I get to show."
Paula – Project Administrator, Melbourne
"Negativity in a workplace can suck, especially as an apprentice, and that’s not something that I experience here at AHG. I am currently given more opportunity here than I would be elsewhere as I have a company vehicle, as well as being out on the road and not stuck inside the branch all the time. I am also looking forward to more opportunities in the future like maybe getting a chance to become a project manager."
Keyarna – Apprentice Locksmith, Hobart
"The ability to work from home is always a bonus along with being able to grow my career with an ever-changing organisation that supports its employees."
Mel – Business Development Manager, Melbourne
"The community makes me feel welcomed and is approachable and they are always willing to help in and out of work hours. Our interactions are always topped up with banter as well as having that sense of being good at what you do! Lastly, the ability to work from home is always an added bonus."
Chris – Sales Representative, Adelaide
"I also enjoy the social ability of the community. We are always getting together both in and out of work and this is probably a good reason why there is support for people to rise up from apprentice locksmiths to locksmiths, to other positions they can think of in the company. There’s Christmas shows, BBQ’s and team social occasions. It’s all happening here! Lastly, the opportunity to do large, national contracts is second to none. I wouldn’t be able to do these anywhere else."
Mike – National Security Solutions Service Manager
